Frequently asked questions

How do you place an order?

Once you have finished adding items to your shopping cart, simply click the "Check Out" button on the shopping bag page and we will guide you through the payment process.

What payment methods do you accept?

We accept credit cards, debit cards, Paypal and bank transfer (via PayPal).

How secure is my personal information?

Our website uses the Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. Learn more about how we securing and using your information, please review our privacy policy.

How does shipping work?

We cooperate with global merchants and artisans to provide you with the prices, the best and the most interesting products. This means that your order shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc.

Because we ship directly from our partners in these countries, your item may 
Take 6-20 days to arrive. Please don't panic if it doesn't show up right away, it's on its way :) We are Also offer international shipping options! For more information on shipping see our shipping page.

Can I cancel an order?

yes. Cancellations must be made within 24 hours of booking. 
Email us within 24 hours and tell us the reason why you want to cancel your order, all refunds will be processed within 24-48 hours before the fund appears in the account the customer's bank.